New Reviewer

Cant get into account

I can not get into my account and its saying my email isnt registered even though my account is new i havent played in maybe a week or two and i cant remember my password i just need to rest my password and then i can get in
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ID
#4626099 Review #4626099 is a subjective opinion of poster.
Loss
$44
Preferred solution
I just want to get into my account

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Verified Reviewer
New Reviewer

Can't Access Account

Hello I was trying to access my old Webkinz account. I remember my username and password but it will not let me log in. My username was Airick2 and I can send my password if necessary. Please let me know if there is a possibility of me being able to log in it would be a fun nostalgia trip. Best regards, Eric Jensen
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ID
#4517865 Review #4517865 is a subjective opinion of poster.
Pros
  • Fun
Preferred solution
Access to my old account

Change password

I lost all codes and I love my password remember my user name and I don't have access to my email. I want my account back. Can u help.
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ID
#4501776 Review #4501776 is a subjective opinion of poster.
Location
Stowe, Vermont
New Reviewer

Cannot access my account

I've had this webkinz account since I was a kid and wanted to pass it over to my nephew who is now old enough to play on Webkinz. When I tried contacting them they did not respond and they shut down my account. I've spent hundreds of dollars on this account and had over 30 webkinz. Super disappointed with their customer service team and will not be giving this company another dime. I do not recommend webkinz to anyone and will not be letting my nephew play. We will be finding another site/game for him to play.

User's recommendation: do not recommend.

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ID
#3876672 Review #3876672 is a subjective opinion of poster.
Pros
  • Great childrens website with educational games
Cons
  • Lack of response
  • Poor customer service
Loss
$450
Preferred solution
I would like for my account to be restored so I can pass it over to my nephew.
New Reviewer

No one is ever available to help

I just wanted back into my account and no one seems to be able to help. I have tried so many times to get into my old account and I have put a lot of effort into my account and I would like to not have to start a new account. I dont have the money or time or effort to put into a new account. I want my old account back.
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ID
#3835571 Review #3835571 is a subjective opinion of poster.
Pros
  • It is a good time killer
Cons
  • Website is slow and outdated
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Banned

Hi. I logged into my sister's account M1nm2n to try and send myself the superhero theme in the curio shop because I do not own a Deluxe account on mine on nic3h. Since I already mailed myself Deluxe items, I tried to go to the trading room to trade the superhero items to my account for food in return. Suddenly, I was kicked off my sister's account and it said I am permanently banned from her account. I tried to login to her account on another computer, and it said the same thing. I am on the phone with my sister and she told me to email you guys. I am so sorry. My sister's email is mindyhassur@***.com .
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ID
#3829027 Review #3829027 is a subjective opinion of poster.
Location
Lexington, Kentucky
Preferred solution
my sister's account not banned

Deluxe Membership issue

Hi. I just bought a deluxe 3 month membership. It sent me the code through email, a link to redeem it. I go to redeem it the code is fine but it says my username is invalid. User: promises99 I know my user name is not invalid, I play everyday on it. I wasted my money, and its saying I don't have an account with Webkinz. Which isn't true. Please help. Can I get my money back, or can you add it to my username.
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ID
#3915830 Review #3915830 is a subjective opinion of poster.
Location
Abbotsford, British Columbia
New Reviewer

Lost account